Customer Survey (Free 20% Off Coupon)

If you have owned a vehicle of any kind, you have probably needed an oil change at some point! And if you are like me you like for your oil change to be done by someone who is good at what they do, who is also quick and still affordable! Well for me Valvoline is the place that checks all those boxes when it comes time for my routine maintenance needs! The techs at Valvoline are always super professional, helpful and efficient. I trust that when I take my vehicles in I will get great service with an affordable price tag every time!

And right now if you make a visit to Valvoline, take a look at your receipt because they are currently offering a coupon for 20% off your next oil change! Just take their customer satisfaction survey at and you will be emailed or texted the coupon that is valid for 6 months from the time you receive the coupon!

Why are they offering 20% off oil change?

Valvoline is offering the 20% off Oil Change coupon as a reward for participating in their customer satisfaction survey because they want customers like you and I to give them our honest feedback about our experiences when visiting our local Valvoline. When they get feedback from customers they are able to learn what areas they could be improving to make their customers happier! They are also able to hear about the things they are already doing the right way that customers want to stay the same!

Who can take the survey?

Anyone who has made a recent visit and has a receipt (survey must be taken within 7 days of visit) can take the survey to earn a 20% off Oil Change Coupon (the value of the coupon is subject to change)

What do I need to do to take the survey?

This is a short list of the steps you will need to take when taking the survey yourself.

  1. Make a visit to your local Valvoline and make a purchase
  2. Keep your receipt
  3. Within 7 days go to
  4. Enter the Survey Entry Code printed on your receipt
  5. Click Start to begin the survey
  6. Answer questions and rate your visit honestly
  7. Once finished be sure to tap the Click Here button on the final page to be sent the coupon
  8. After redirect to the coupon page, select how you would like to receive the coupon (email or text)
  9. Check your email or text messages 
  10. Use your coupon within 6 months of receiving it!

How long will Valvoline offer the coupon?

Valvoline runs different offers throughout the year, each offer is subject to change at any time. If the 20% off coupon is something you would like to earn, don’t wait too long; it could be gone before you know it!

What will they do with my information?

Any information you provide to Valvoline will be used for research purposes only! They will never share or distribute your information without your consent.

How long will the survey take?

The survey will take about 5 minutes to complete 🙂

What kinds of questions will they be asking?

From here I will go through some of the survey with you, to give you an idea of the types of questions and rating you can expect to see when you are taking the survey for yourself!

Go to

Enter the survey Entry Code printed on your receipt and tap the Start button

Rate your overall experience for your visit.

Rate how the staff did during your visit.

Was your visit for an Electric car? 

Tell Valvoline in your own words what they could be doing to better serve you as a customer and/or tell them what you thought they did well!

How long did your visit take?

Did this visit make you trust Valvoline more or less?

If you would like to give more feedback this is where you are given the chance.

Is it okay for them to share your review?

Be sure to tap the click here button to be redirected to your coupon!

Once you are redirected you can either take a screenshot of your coupon or you can request they send it through email or text message (I chose email so I could keep it in my inbox)

The email went into my promotions folder and it looked like this 🙂 

That’s it!

And that’s all there is to it! Just to recap, remember to keep your receipt, take the survey within 7 days, be sure to tap the click here button, choose the method that best suits you for keeping track of your coupon (screenshot, email or text) and use your coupon within 6 months of receiving it!

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