Who doesn’t love a classic Steak ‘n Shake meal? Whether you’re a fan of their famous Steakburgers, crispy fries, or delicious hand-dipped Milkshakes, Steak ‘n Shake never disappoints. Now, they’re giving you the chance to share your experience and earn a sweet treat in return!
By participating in the Steak ‘n Shake Guest Satisfaction Survey, you can score a FREE Milkshake (after 4 PM) on your next visit.
Why Your Feedback Matters
By sharing your thoughts with Steak ‘n Shake, you’re helping them improve their service and menu items, which means your future visits can be even better! Plus, it’s a win-win because you get a free milkshake as a thank-you for your time. It doesn’t get any sweeter than that!
What’s the reward?
After taking the Steak n’ Shake Survey you will receive and email with a coupon for a FREE Milkshake redeemable after 4 PM on your next visit!
Who can take the Survey?
Anyone who has visited within the past 3 days with a receipt can take the survey.

What do I need to do?
Here is a short list of the steps for taking the Steak n’ Shake Survey
- Visit Biscuitville
- Make a purchase
- Keep your receipt
- Within 3 Days go to www.SteaknShakeFeedback.com
- Enter the information printed on your receipt
- Answer questions/ rate your visit
- Submit your email address & survey
- Check you email for your Validation/Coupon code
- Redeem on your next visit to Steak n’ Shake
- Repeat with each new receipt!
How long is the Survey?
The Steak n’ Shake Survey will take somewhere around 3-5 minutes to complete.

Survey Tips & Reminders
- Make sure you complete the survey within 3 days of your visit.
- You’ll need to redeem your free milkshake within 30 days of taking the survey, so don’t let that tasty reward slip away!
- Keep your receipt handy until after you’ve redeemed your offer.
- Present your coupon/validation code (the email on your phone)
What will they ask?
The survey focuses on the ratings for different aspects of your visit including; how friendly the staff was; cleanliness of the store; taste of the food; speed of your order; if you will return soon; etc…
I will have several examples from the survey to show you what you can expect!
After going to SteaknShakeFeedback.com
On the first page they will ask you to enter the information printed on the receipt

After rating your overall satisfaction, selecting your dining experience and what you ordered you will rate some different aspects of your visit.

Several pages will ask about food quality and the service received. After that you will be asked how likely you are to return and recommend them to others.

You will also have the option to tell them in your own words how your visit was.

Next you will enter you email and submit your survey!

You will see a confirmation page if your survey and email have been submitted successfully!

Check your email! (be sure to check spam and promotions folders)


That’s it!
And that’s essentially what you can expect when taking the Steak ‘n Shake Survey! If you’re a fan of Steak ‘n Shake, this is a great deal—enjoy a free milkshake on your next visit just by completing the survey and using the validation code you’ll receive. You can take the survey once after each visit, making it a great way to treat yourself!
I hope this has answered any questions you had about the survey and encouraged you to give it a try!