If you’re anything like me, you love grabbing some flavorful, fire-grilled chicken at Pollo Tropical. It’s one of those meals that hits the spot every time, whether you’re in the mood for a quick lunch or a relaxed dinner.
But did you know you can actually get rewarded for sharing your feedback? Enter the PolloListens.com survey, a quick and easy way to let Pollo Tropical know how they’re doing—and snag a little bonus for yourself.
I recently gave it a try and wanted to share my experience. Spoiler alert: it was super easy, and the reward made it totally worth my time!
Getting Started with PolloListens.com
After my last visit to Pollo Tropical, I noticed an invitation to take their customer satisfaction survey printed on my receipt. If you’ve got a receipt, check it out—you’ll see details about the PolloListens.com survey and the reward you can earn for participating. Mine was a code for a discount on my next order, which is always a win in my book.
Taking the survey was straightforward. Here’s how it works:
- Grab Your Receipt: You’ll need the receipt from your recent Pollo Tropical visit. Look for the store number, date, and time—it’s all there at the top.
- Go Online: Head over to PolloListens.com on your phone or computer.
- Enter the Details: Punch in the info from your receipt to start the survey.
- Answer Honestly: The questions are simple—think about your overall experience, food quality, service, and cleanliness.
- Get Your Code: Once you’re done, you’ll get a validation code. Write it down on your receipt and bring it with you next time to redeem your reward!
What I Loved About the Survey
First off, the survey was short. I didn’t have to carve out a chunk of my day to do it—it took maybe five minutes, tops. I also liked that the questions were clear and to the point. No trick questions or unnecessary fluff—just a chance to give real feedback on what I liked and what could be better.
Plus, it felt good to know my input might actually help improve the experience for other customers. Who doesn’t love the idea of contributing to better service and even tastier food?
My Reward: Free Food = Happy Me
After completing the survey, I got my validation code for a discount. The next time I visited Pollo Tropical, I used it to get some savings on my favorite meal—the classic TropiChop with chicken, rice, and beans. Honestly, the whole thing felt like a win-win: I shared my feedback, and Pollo Tropical thanked me with a reward. Can’t argue with that!
Tips & Reminders for Taking the PolloListens.com Survey
- Keep Your Receipt Handy – You’ll need details like the store number, date, and time from your receipt to start the survey.
- Don’t Wait Too Long – Surveys often have an expiration date (usually a few days), so complete it soon after your visit.
- Be Honest – Your feedback helps Pollo Tropical improve, so share your true thoughts about your experience.
- Write Down the Validation Code – Once you finish the survey, jot the code on your receipt and bring it for your next visit.
- Check the Reward Terms – Some rewards may have conditions, like a minimum purchase, so read the fine print before redeeming.
Enjoy your discount! 😊
What will they ask?
The survey focuses on the ratings for different aspects of your visit including; how friendly the staff was; cleanliness of the store; taste of the food; speed of your order; if you will return soon; etc…
I will have several examples from the survey to show you what you can expect!
After going to PolloListens.com
They will ask you to enter the information printed on the receipt
After providing your overall satisfaction rating, selecting your dining experience type, and specifying what you ordered, you’ll be asked to evaluate various aspects of your visit.
A confirmation page with your validation code for a discount on your next order, will appear once your survey has been successfully submitted.
Why You Should Try It Too
If you’re a Pollo Tropical fan like me, taking the PolloListens.com survey is a no-brainer. It’s quick, easy, and lets you play a small role in making your local Pollo Tropical even better. Plus, who doesn’t love a good deal on their next meal?
So, next time you swing by Pollo Tropical, don’t toss that receipt! Take a few minutes to share your thoughts and enjoy the perks. Trust me, it’s worth it.
Have you taken the PolloListens.com survey yet? What was your experience like? Drop a comment below—I’d love to hear about it!
