Customer Survey – (Get Free Donuts)

If you are a fan of Doughnuts, you have probably had Krispy Kreme Doughnuts at least once in your life (doesn’t everyone love Doughnuts?).

Krispy Kreme has been making those sweet treats since 1937! When you’ve been making something for almost 90 years you know it is probably pretty much perfect! You can find Krispy Kreme in most grocery stores and plenty of convenience stores also, but everyone knows if you want the full experience of eating one of the most delicious Doughnuts you can buy, you have to go to a Krispy Kreme Doughnut Shop in person when the Hot Light is on!  The Neon Hot Light is burning bright Everyday from 7:00 am – 9:00 am, so if you want the hottest, most melt in your mouth delectable Doughnut you’ve ever had, you better make sure to get there before the Hot Light goes off!

Now if you have recently been to Krispy Kreme (have you tried the Dolly Southern Treats Doughnut Collection?!?) you may have noticed a special offer printed on your receipt, because currently Krispy Kreme is offering a BOGO coupon, when you buy One Dozen Doughnuts you will get One Dozen Original Glazed Doughnuts FREE if you have the coupon!

How do you get the BOGO coupon?

To earn yourself the BOGO One Dozen Original Glazed Doughnuts Free Coupon, all you need to do is take the Krispy Kreme Customer Satisfaction Survey at 

What is the Krispy Kreme Survey?

The Krispy Kreme Customer Satisfaction Survey at is a tool that Krispy Kreme is using to connect with their customers to gain feedback about their experiences when visiting their local Krispy Kreme. They are trying to gather information to better understand the wants and needs of customers like you and I, and where they could be making changes to their stores, products and customer service! 

Why are they offering a BOGO coupon?

Krispy Kreme knows that your time and feedback is valuable, and as a way to show their appreciation for taking the time to participate in their survey they want to reward you with a BOGO One Dozen Original Glazed Doughnuts!

Who can take the survey?

Anyone 13 years of age or older who has made a recent purchase (within the past 4 days) and has a receipt with a survey code printed on it.

How many times can you take it?

You can take the survey every time you have a new receipt! So if you make a lot of trips to Krispy Kreme (i.e. for work, school, parties, etc…) this offer is a pretty great value!

What steps do you need to take?

Here is a short list of the steps you will take to participate in the survey.

  1. Visit your local Krispy Kreme and make a purchase
  2. Save your receipt
  3. Within 4 days go to 
  4. Enter the Survey Code printed on your receipt
  5. Click start to begin the survey
  6. Answer questions and rate your visit honestly
  7. Submit your survey
  8. Write your Validation Code on your receipt
  9. Redeem your BOGO within 3 months from the date of visit
  10. That’s it!

How do you redeem the coupon?

To redeem your BOGO offer you will need to keep your original receipt with the validation code (given to you after the survey) written on it, and present it to the cashier during your next visit to Krispy Kreme. The offer is valid for 3 months from the time of your visit (it will be printed on your receipt)

How long does the survey take?

The survey will take you around 5-7 minutes to complete.

What questions will they ask?

The survey will ask a variety of questions about the different aspects of your visit including what you ordered, how the customer service was, how long you waited, if the hot light was on during your visit, what the cleanliness of the store was like, etc… I will show you what the survey looks like and a few samples of the questions on the survey. I will also show you what the validation code screen will look like 🙂

Go to

Enter the survey code printed on your receipt and tap Start to begin the survey.

Rate your overall experience during your visit.

How did they do in these different aspects of your visit?

In your own words let them know what you would like to see them do better/change, they really do read these reviews/ideas so tell them your honest opinions!

Were the employees friendly?

Was the Hot Light on?!

Was this a planned visit? Or was it spur of the moment?

Have you bought Krispy Kreme Doughnuts at other stores?

When this screen with your Validation Code pops up be sure to write the code on your receipt and keep that receipt until your next trip to Krispy Kreme (within 3 months) you will need to present the receipt with your Validation Code to the cashier to claim your Dozen Glazed Doughnuts!

That’s the end!

And we’ve come to the end! I hope I’ve answered most of the questions you may have had about taking the Krispy Kreme Survey, but let’s do a quick recap!

  • Keep your receipt
  • Take the survey within 4 days
  • Write down your Validation Code
  • Keep your receipt
  • Redeem within 3 months 
  • Repeat as necessary 🙂

This offer is for a limited time so be sure to take advantage of it while you can!

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