– Firehouse Customer Survey (Win $500)

If you’re like me (and you probably are if you have found this page) you enjoy a good Sub Sandwich! And we all know when it comes to top quality Subs Firehouse is always a winner, especially for someone like me who needs a Gluten Free option, let me tell you Firehouse Subs has one of the best Gluten Free Subs on the market! And right now they are also offering an entry to win $500 PLUS you will also get a FREE Medium Drink w/ the Purchase of any Adult Sub or Salad if you take their Guest Satisfaction Survey at 

How does it work?

It’s pretty simple really, as long as you have a recent receipt (within the past 7 days) you can go to and enter the information printed on your receipt to gain entry to the Guest Satisfaction Survey, where you will answer questions and rate your most recent visit. Towards the end of the survey you will be asked to provide your contact information (in case you are a winner) and you will also receive a validation code to redeem for a FREE Medium drink! 

Are there rules?

There are a few basic rules to be able to enter the Sweepstakes. You need to be 18 years of age or older and a legal citizen of the United States. You will NOT be able to enter if you, an immediate family member or a member of the same household is an employee of Firehouse Subs.

Ways to enter

There are 2 ways to enter the Sweepstakes:

1) Online Entry: The Sweepstakes registration form will request your full name, complete mailing address, phone number, and email address. Each completed survey will earn 1 Sweepstakes entry. 

2) Mail-in (no purchase necessary): You may enter 1 time per drawing period, by hand-printing your name, address, day and night telephone numbers and age on a 3”x 5”card and mailing it in a standard business size #10 envelope to:

Firehouse “Customer Survey” Sweepstakes 

PO Box 428

Macedon, NY 14502-0428

Can I enter more than once?

If you are entering by mail you may only enter 1 time per drawing period per household. If you are entering by completing the Online Survey you may enter again each time you receive a new receipt!

How do I enter?

This a short list of the steps for taking the survey/entering the Sweepstakes.

  1. Visit Firehouse Subs and make a purchase
  2. Keep your receipt
  3. Within 7 days go to 
  4. Select which receipt/code you have
  5. Enter the requested information printed on your receipt
  6. Answer questions and rate your visit honestly
  7. Select YES when asked if you want to enter the Sweepstakes
  8. When prompted enter your contact information
  9. Write down the validation code on your receipt
  10. Repeat with each new receipt!

How long will it take?

The survey will take about 4-5 minutes to complete.

What will they ask?

During the survey you will be asked to rate your overall visit, and the different aspects of that visit. You are asked to rate the customer service, cleanliness of the store, speed of receiving your order, taste/quality of the food you received, etc… I will give you several examples from the survey to give you an idea of what you can expect to see when you are taking the survey 🙂 

First go to

You will need to enter either an 18 or 20 digit Survey Code there will be a link you can click below the code to switch to the other code length.

You will be asked to rate your overall experience.

You will be asked what you ordered, you will then be asked to select which specific item you ordered.

Rate each aspect of your order experience.

In your own words let them know what they could have done better and/or what you thought they did well. They really do read your comments and take them seriously 🙂 

Be sure to select YES to be entered in the Sweepstakes, you do NOT have to select yes to be contacted unless you would like to be contacted.

Enter your correct/current contact information (in case you are selected as a winner)

Be sure to write your Validation Code on your receipt so you can redeem it on your next visit to Firehouse Subs!

That’s it!

And that is all there is to it! Just remember to keep those receipts each time you visit Firehouse Subs so you can get all your entries to the Sweepstakes!

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