– Cinemark Customer Survey (Free Movies)

Everyone loves the Movies right!?! I know I absolutely love going to see a movie on the big screen while enjoying some hot buttery popcorn and refreshing cold drink, especially on those hot summer days or those cold winter nights when you want to sit back, relax, forget about the weather and your troubles for a while! 

Cinemark is one of the biggest names in the Theater world, they have some of the best seats, screens, concessions and customer service there is! So how does Cinemark plan to make going to the movies even better? Right now Cinemark is offering their guests a chance to win FREE Movies for a YEAR! 

How do I enter?

There are 2 ways to enter the Sweepstakes:

  1. Enter Online: You can enter the Sweepstakes online by going to where you will be asked to enter an access code and other information that is printed on each receipt when you visit Cinemark (be sure to keep those receipts!) Once you have entered that information you will be asked to fill out a short survey, upon completion you will be entered into the Sweepstakes!
  2. Mail in Entry (no purchase necessary): To enter by mail you will need to print your name, mailing address, day and evening phone numbers, email address, and date of birth on a piece of paper and mail it in an envelope with proper postage to:

Cinemark’s 12 Months Movie Club Sweepstakes c/o Merkle Inc.

P.O. Box 5022, Department 852459

Kalamazoo, MI 49003-5022. 

You will receive 1 entry into the Sweepstakes. Limit: 1 entry per envelope. 

Limit:You may enter 10 times during the Promotion Period, regardless of the method of entry. Multiple entrants are not permitted to share the same email address. 


ONE GRAND PRIZE: One free year of Movie Club or 12 Movie Club credits for existing Movie Club members. Approximate Retail Value (“ARV”): $119.88.

Limit: 1 prize per person. Prizes will be fulfilled approximately 8-10 weeks after the conclusion of the Sweepstakes.


You must be 18 years of age or older and a legal citizen of the United States, you will NOT be eligible to enter if you, an immediate family member or a member of the same household is an employee of Cinemark ori any partner/parent companies.

What is the survey for?

The Cinemark Guest Experience Survey is a tool Cinemark has created to learn what their customers would like to see changed when visiting their theaters, they also use the information they gather to learn how well their employees are doing, if their theaters are kept clean and just how they are doing overall.

What will they do with my info?

Any personal information you provide will be used for contact purposes only, your information will never be sold or shared without your consent.

What do I need to do?

If you are choosing to enter by taking the online survey this is a short list of the steps you will take.

  1. Visit your local Cinemark and purchase tickets
  2. Keep your receipt
  3. Within 7 days go to
  4. Enter the requested information printed on your receipt
  5. Answer questions and rate your visit honestly
  6. When prompted fill out your current/correct contact information (in case you win)
  7. Submit your survey
  8. Repeat each time you have new receipt
  9. Wait to see if you win!
  10. That’s it!

How long will it take?

It is a really quick survey! It takes about 2-3 minutes to complete 🙂 

What will they be asking?

The survey will ask you to rate different aspects of your visit, you will be asked to rate things like:

  1. Overall Cleanliness
  2. Friendliness of employees
  3. Value for price paid
  4. Overall satisfaction during visit

I will show you a few examples from the survey to give you an idea of what the survey looks like and what the questions/ratings will be like 🙂 

First go to

Enter your access code, date of visit and time of visit printed on the receipt.

Rate each aspect of your visit 🙂 

Now I really enjoy this part of each survey, you get to tell them in your own words what they could be doing better to make your experience more enjoyable. You can also use this area to tell them what you thought they did well! They really do read these comments and suggestions and take them seriously.

Remember you have to be 18 to enter the Sweepstakes!

Be sure to provide your current/correct contact information. If you are drawn as a winner and they are unable to contact you, your prize will be given to another entrant. 

Once you see this screen you have successfully been entered in the Sweepstakes!

That’s it!

And that’s all there is to it! Pretty simple right?! Remember each time you get a new receipt you can take another survey and get another entry into the Sweepstakes (up to 10 times per entry period) 

Happy Survey taking! 🙂

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